At Trillion Tires, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data, including information collected through SMS communications powered by RingCentral. By using our services or providing your information, you agree to the practices outlined in this policy.
2. Collection of Personal Information
We may collect personal information from you when you:
Submit an online form for a quote, appointment, or service request
Provide your phone number to receive SMS communications
Contact us via email, phone, or through our website
SMS Communication Consent: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
4. Storage & Protection
We take the security of your personal information seriously. Measures include:
Secure servers and encryption for data storage
Access restrictions to authorized personnel only
Regular security audits to prevent unauthorized access or data breaches
5. Data Sharing Notice
We do not sell, trade, or rent your personal information. Your phone number and other personal data collected for SMS purposes are used exclusively for service-related communication and will never be shared with third parties or affiliates for marketing purposes.
6. User Rights
You have the right to:
Request access to your personal information
Request corrections to any inaccurate information
Opt-out of SMS communications at any time
Contact us for questions or concerns about your personal data
By providing your phone number and opting in, you consent to receive SMS messages related to Trillion Tires services. This includes quotes, address confirmation, product/service information, appointment reminders, and pickup notifications.
Your information will not be shared with third parties for marketing purposes.
7.2 Types of SMS Communications
If you opt-in, you may receive messages such as:
Quote updates: "Your requested quote for tire service is ready. Reply HELP for assistance. STOP to opt-out."
Address confirmation: "Please confirm your service location: [Address]. Reply HELP for assistance. STOP to opt-out."
Appointment reminder: "Reminder: Your appointment at Trillion Tires is scheduled for [Date] at [Time]. Reply HELP for assistance. STOP to opt-out."
Pickup ready notification: "Your vehicle/service is ready for pickup. Visit Trillion Tires or call +1 (613) 466-7146. Reply HELP for assistance. STOP to opt-out."
Product/service information: "Check out our latest tire deals at Trillion Tires. Reply HELP for assistance. STOP to opt-out."
7.3 Message Frequency
Message frequency may vary depending on the service. Typical frequency: 1–5 messages per week.
7.4 Potential Fees
Standard message and data rates may apply depending on your mobile carrier. International message rates may also apply.
7.5 Opt-In Method
You may opt-in by:
Checking the SMS consent box on our online forms
Submitting your phone number via our website contact forms